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Zygore Gear Finder not workong

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    #16
    Originally posted by Zygor Support View Post
    Thanks for that added info. We'll look into it.
    You are welcome. By the way, should we use that option (Score item effects) ? What does it do exactly ? Will it change the way gear is rated ?

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      #17
      It's just an attempt to have some kind of score for item effect. The things like the Use and Equip effects that you see primarily on trinkets and weapons. It's not really needed as the stats on the item are probably still more important than the effects.
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        #18
        I can't get the gear finder working on my character sheet. I'm 110 and it was suggesting that I go to skyreach for a 630 item with no other suggestions available for any other slot.. So following addvice from above I reset my zygor. I deleted every bit of info to do with zygor and did a full fresh install of it. Still the same result.. no suggestions at all (except for the skyreach one for my weapong)

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          #19
          We'll check into this to see if we can spot what's happening.
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            #20
            Uninstall, re-install all other addons disabled still tries to tell me HFC is where i need to go, so broken. I went back it shows gear but if i try to choose any gear, instead of going to dungeon guide, it resets to dwarf starting area. and I am not a dwarf.

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              #21
              We are working on getting this fixed.
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                #22
                Can i also point out a few points/suggestions for your team as far as the gear finder is concerned. At the moment, as i said i got it working, BUT it is still useless to me , since it keeps suggesting what it thinks are the BIS for the SAME mythic dungeon that i am already saved for. Therefore, i have to rely on other add ons to find obtainable loot ; loot for dungeons that i am not saved for. It would be nice to have a system in place that will let you know the BIS items regardless of whether you are saved or not and then go through the rest of alternatives for each slot and each dungeon. It shouldn't be too difficult to implement.

                Something else that i want to point out is that the gear finder doesn't load up the relevant dungeon guide when i select any item that it recommends. Instead , it seems to go through the starting area guide ! (i am a dwarf) , so it loads up Dun Morough guide. So again, i have to go through the game's built-in adventure guide or rely on AtlasLoot Enhanced to find out which dungeon drops the loot that the gear finder is suggesting.

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                  #23
                  Have you tested with all other addons disabled? Clicking the orange down arrow for the suggested gear item in the Gear Finder should be loading up the Dungeon guide for that dungeon.
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                    #24
                    Originally posted by Zygor Support View Post
                    Have you tested with all other addons disabled? Clicking the orange down arrow for the suggested gear item in the Gear Finder should be loading up the Dungeon guide for that dungeon.
                    I have done that, all Addons disabled and the problem still persists. Also, the guide keeps suggesting dungeons for which i am saved for.

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                      #25
                      Please make sure you have updated your guides. The last update we sent out (Wednesday) had a fix for the Gear Finder in it and I just logged in to test and it was working perfectly fine for me and loading the dungeon guides when I clicked on the orange down arrows. It is also only recommending gear for me that is an upgrade and only for dungeons I am able to access, which is what it is supposed to do.
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                        #26
                        Originally posted by Zygor Support View Post
                        Please make sure you have updated your guides. The last update we sent out (Wednesday) had a fix for the Gear Finder in it and I just logged in to test and it was working perfectly fine for me and loading the dungeon guides when I clicked on the orange down arrows. It is also only recommending gear for me that is an upgrade and only for dungeons I am able to access, which is what it is supposed to do.
                        I have done a fresh reinstall and also deleted the variables file like the previous time. I am afraid the problem is still present. The gear finder suggests Violet Hold (Mythic) as the best dungeon, which i have already completed and am saved for the remainder of the week. As far as i know, that particular dungeon has a weekly rotation on the bosses, so some appear as AVAILABLE on the lockout info, even though they arent accessible until the next weekly reset. Maybe there's a problem there with how Zygor handles this info. Also i confirm 100% that clicking on ANY gear slot icon, including the dungeon's one (first one on top) , DOES NOT load up any guide whatsoever. Instead, i get the Dun Morough guide as if my character is lvl 1 and is starting now.

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                          #27
                          It sounds like it's working correctly. If it's telling you that your best upgrades are in there then that is where you will need to go. The Gear Finder doesn't care about instance lock-out timers, it only cares about if you are able to access the dungeon/raid with your ilvl. It just checks to see if it's unlocked for you.

                          It's possible that since there are a couple of different versions of Violet Hold dungeon that maybe the Gear Finder is having a problem with getting the guide loaded for the new Mythic version. If you tell the gear system to no suggest Mythic gear are you able to load the dungeon guides for what it suggests?
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                            #28
                            Originally posted by Zygor Support View Post
                            It sounds like it's working correctly. If it's telling you that your best upgrades are in there then that is where you will need to go. The Gear Finder doesn't care about instance lock-out timers, it only cares about if you are able to access the dungeon/raid with your ilvl. It just checks to see if it's unlocked for you.

                            It's possible that since there are a couple of different versions of Violet Hold dungeon that maybe the Gear Finder is having a problem with getting the guide loaded for the new Mythic version. If you tell the gear system to no suggest Mythic gear are you able to load the dungeon guides for what it suggests?
                            If i check up to heroic dungeons in the options, the gear finder comes up with some upgrades, although the dungeon its suggesting is wrong (Everbloom). If i select mythic dungeons on the options, ANY gear recommendation that i click on loads the Dun Morough guide. I dont know whats wrong with it, but as i said, its not a big deal since i can check the loot the GF recommends on AtlasLoot. It would be nice if you got it to work though. My character has been boosted to lvl 100, if that counts for anything.

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                              #29
                              Try this for a test.

                              1. Exit the game
                              2. Go to your WoW/Cache folder and delete everything in there
                              3. Go to your WoW folder and rename the Interface and WTF folders to Interface.Old and WTF.Old
                              4. Run the desktop client, click the refresh button in the top right, then click on the Install button
                              5. Go in game for testing with a 'new' game install and only Zygor installed
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                                #30
                                Originally posted by Zygor Support View Post
                                Try this for a test.

                                1. Exit the game
                                2. Go to your WoW/Cache folder and delete everything in there
                                3. Go to your WoW folder and rename the Interface and WTF folders to Interface.Old and WTF.Old
                                4. Run the desktop client, click the refresh button in the top right, then click on the Install button
                                5. Go in game for testing with a 'new' game install and only Zygor installed
                                Done as requested. Problem persists.

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