Zygor guide is not loading

[jokersmile]

Dear, I am a really big fan of your product and I have no problem since MoP. Until today, I cannot load my Zygor guide at all. It is all blank.

http://imgur.com/HKvLawz

Could you tell me why it that? I have updated the newest version.

[ZG Support 1]

Please run the desktop client and use the wrench icon to select Reinstall.

[raydiant]

I am having the exact same problem. I did the wrench thing and ensured i have the newest version of java installed. Just blank, no arrow. Says there are lua errrors. Not sure how to get those to you

[ZG Support 1]

I am having the exact same problem. I did the wrench thing and ensured i have the newest version of java installed. Just blank, no arrow. Says there are lua errrors. Not sure how to get those to you

Try doing a full guide wipe/reset:


1. exit WoW
2. go to the WoW/Interface/Addons folder and delete the ZygorGuidesViewer folder
3. go to the WoW/WTF/Account/<accountname>/SavedVariables folder and delete the Zygor files in there
4. run the installer client and install a fresh copy of the guides
5. go back in game and see if that fixed it

[raydiant]

Thank you soooo much...that worked....Turbo exp time....