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New patch is live...Zygor guide does not load

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    #61
    Try doing a reset of the guides (not normally done with a reinstall) by exiting the game and go to your WoW/WTF/Account/<accountname>/SavedVariables folder and delete the Zygor files in there.
    Become a Fan of Zygor Guides on Facebook:
    http://www.facebook.com/pages/Zygor-...04933799556988

    Follow Zygor Guides on Twitter:
    http://twitter.com/zygorguides

    Comment


      #62
      Originally posted by Zygor Admin View Post
      Please click the wrench icon on the client and select Reinstall.
      Fixed it for me. Probably should have thought of that myself. xD
      Thanks for the quick responses, as always.

      Comment


        #63
        Originally posted by Zygor View Post
        For anyone having this minimap issue, please go to Zygor Guides Viewer options. In the "Extras" section, disable the option that says something like "Flash minimap nodes". After that, logout of WoW and login again and your minimap should be fixed.
        Hey that fix worked to, thanks so much!

        Comment


          #64
          None of my guides are showing and I deleted Zygor Saved variables from WTF folder.

          FIXED, JUST UNINSTALL AND REINSTALL.
          Last edited by doobie; July 19, 2016, 04:57 PM.

          Comment


            #65
            Originally posted by doobie View Post
            None of my guides are showing and I deleted Zygor Saved variables from WTF folder.
            Do you play on an EU server?
            Become a Fan of Zygor Guides on Facebook:
            http://www.facebook.com/pages/Zygor-...04933799556988

            Follow Zygor Guides on Twitter:
            http://twitter.com/zygorguides

            Comment


              #66
              Nope NA, I had to uninstall and reinstall the guide.

              Comment


                #67
                reinstalling works thank you!

                Comment


                  #68
                  We just pushed another update that shouldn't effect NA server users, but it should fix the guides for EU users. Please use the Zygor client to Repair your guides (don't just update). Thanks.
                  Become a Fan of Zygor Guides on Facebook:
                  http://www.facebook.com/zygorguides

                  Follow Zygor Guides on Twitter:
                  http://twitter.com/zygorguides

                  Comment


                    #69
                    I have uninstalled and reinstalled and nothing works it pops up but with no guides

                    Comment


                      #70
                      When you have the guide selection window open what does it show for the version number in the lower left corner? Do you have all other addons disabled?
                      Become a Fan of Zygor Guides on Facebook:
                      http://www.facebook.com/pages/Zygor-...04933799556988

                      Follow Zygor Guides on Twitter:
                      http://twitter.com/zygorguides

                      Comment


                        #71
                        Uninstalled / Reinstalled

                        Originally posted by mbruna09 View Post
                        I have uninstalled and reinstalled and nothing works it pops up but with no guides
                        Same here, ZG is only addon in interface folder, I have deleted and reset the WTF / Interface / and Cache folders in the wow directory.

                        Same logs shows that

                        1468969380658-@-2016-07-19 06:03:00.658-@-INFO-@-DownloadsModel:update(local, false)
                        1468969380658-@-2016-07-19 06:03:00.658-@-INFO-@-New Local: N/A
                        1468969380658-@-2016-07-19 06:03:00.658-@-INFO-@-New Latest: 5.0.14112
                        1468969380658-@-2016-07-19 06:03:00.658-@-INFO-@-Guides Idle -> Idle
                        1468969380659-@-2016-07-19 06:03:00.659-@-INFO-@-DownloadsModel:update(local, false)
                        1468969380659-@-2016-07-19 06:03:00.659-@-INFO-@-New Local: N/A
                        1468969380659-@-2016-07-19 06:03:00.659-@-INFO-@-New Latest: 5.0.14112
                        1468969380661-@-2016-07-19 06:03:00.661-@-INFO-@-Guides are not installed. Setting statusGuide to visible -> Install
                        1468969380662-@-2016-07-19 06:03:00.662-@-INFO-@-getOutdatedRealms:
                        1468969380662-@-2016-07-19 06:03:00.662-@-INFO-@-Gold is up-to-date, not showing statusGold
                        1468969381067-@-2016-07-19 06:03:01.067-@-ERROR-@-[L] ZygorGuidesViewer is not installed. Installing the guides will give us a licence.
                        1468969382979-@-2016-07-19 06:03:02.979-@-ERROR-@-[L] ZygorGuidesViewer is not installed. Installing the guides will give us a licence.
                        1468969385209-@-2016-07-19 06:03:05.209-@-INFO-@-Guides Idle handle
                        1468969385209-@-2016-07-19 06:03:05.209-@-INFO-@-Guides Idle -> Connect (World of Warcraft)
                        1468969385216-@-2016-07-19 06:03:05.216-@-INFO-@-Resetting timer for Monitor: Guide Monitor
                        1468969385217-@-2016-07-19 06:03:05.217-@-INFO-@-Connect handle

                        1468969427276-@-2016-07-19 06:03:47.276-@-INFO-@-[Gold] Gold is up-to-date, not showing statusGold
                        1468969442981-@-2016-07-19 06:04:02.981-@-ERROR-@-[L] ZygorGuidesViewer is not installed. Installing the guides will give us a licence.
                        1468969502984-@-2016-07-19 06:05:02.984-@-ERROR-@-[L] ZygorGuidesViewer is not installed. Installing the guides will give us a licence.
                        1468969562993-@-2016-07-19 06:06:02.993-@-ERROR-@-[L] ZygorGuidesViewer is not installed. Installing the guides will give us a licence.
                        1468969623004-@-2016-07-19 06:07:03.004-@-ERROR-@-[L] ZygorGuidesViewer is not installed. Installing the guides will give us a licence.

                        Comment


                          #72
                          Originally posted by Zygor View Post
                          We just pushed another update that shouldn't effect NA server users, but it should fix the guides for EU users. Please use the Zygor client to Repair your guides (don't just update). Thanks.
                          The new update appears to have completely broken my guide on my NA server. It was working prior to this (after I did a Reinstall because I was having the same issue a few others were having).

                          Comment


                            #73
                            I had an issue when I first started it up to. I am on NA server Hyjal. I was able to mostly fix the guides but still getting lua errors here and there. I did Scan & Repair, then Reinstall and that at least made the guides somewhat work for me.

                            Edit: That was with 5.0.14109, going to update to 5.4.14112 and hope for the best

                            Update: 5.4.14112 completely boned it and had to disable the guides.
                            Last edited by merlik; July 19, 2016, 06:22 PM.

                            Comment


                              #74
                              We are trying to check into this to see what's going on.
                              Become a Fan of Zygor Guides on Facebook:
                              http://www.facebook.com/pages/Zygor-...04933799556988

                              Follow Zygor Guides on Twitter:
                              http://twitter.com/zygorguides

                              Comment


                                #75
                                Originally posted by merlik View Post
                                I had an issue when I first started it up to. I am on NA server Hyjal. I was able to mostly fix the guides but still getting lua errors here and there. I did Scan & Repair, then Reinstall and that at least made the guides somewhat work for me.

                                Edit: That was with 5.0.14109, going to update to 5.4.14112 and hope for the best
                                I am on 5.4.14112 NA server and No guides at all. even after Deleting WTF - INTERFACE - CACHE / Scan Repair/ Uninstall - Reinstall /

                                Comment

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