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Dungeons & gear guide aint working

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    #16
    We are hoping to have a partial fix for this out in the next day or two. In the previous expansions the normal and heroic items (same names) had different ID numbers so it was easy to use the different ID numbers to know which version would give what stats. With WoD Blizzard decided to make the different versions of an item have the same ID number so we have to figure out how to work with the new system. We will probably have to get it working for normal dungeons first and then figure out how to deal with the heroic versions of items after that.
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      #17
      What the status of the update for this module? I miss it!
      Last edited by crossfirev; December 8, 2014, 10:20 PM.

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        #18
        We think we have it fixed now. The new version of the gear system is being released internally for everyone in the office to do testing with to make sure it's working correctly and then once we're satisfied that we have it working it will be released to you.
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          #19
          Good to know it's getting there.

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            #20
            Okay, Awesome! lol Can't wait

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              #21
              Gear still not working here on 12/11/14
              Telling to go to pan to get gear and i am 100

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                #22
                I am not one for complaining about guides as I have never had major issues with them and really appreciate them and the hard work that goes into making them. I also realize that you guys have been working very hard on trying to get guides updated etc, as I see the updates on daily basis. However, I must complain especially when someone in Zygor Support tells a customer that pays their money that "It will be fixed as soon as we can get it fixed" Is it just me finding this rude? I have always seen very professional responses to complaints in the forms from Zygor Support, but never anything like this.

                My original intent in coming into forums was to find out more about the issues with dungeon and gear guide and farming guide I see that I am not the only person that has had issues with the gear guide and it not properly working. I am seeing that my only upgrades for gear is in Stormstout Brewery and I am Level 100. I have even uninstalled and reinstalled the guides. Am I doing something wrong?

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                  #23
                  It was never my intention for that to be rude and if it did come across to anyone as being rude I do apologize. I was simply trying to relay that as soon as we can find the problem and fix it we will get that fix released, but not in so many words.

                  You are not doing anything wrong. We had a working gear system during the WoD beta but when WoD went live the gear system was no longer working properly. After digging around to try to figure out why it was broken we came to the conclusion that the new system Blizzard put in place to have items with different values all using the same item ID # was what was causing our gear system to have a hissy fit. Unfortunately to fix this we've had to basically re-write the gear system which is nearly complete. We have a few tweaks to do to it yet and finish some internal testing before we're able to get it out, but we are working to get it released as quickly as we can.
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                    #24
                    Thank you very much! I appreciate the response and look forward to the gold guide!

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                      #25
                      I just bought the guide and came here to find out it is not working yet, lol...

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                        #26
                        So while leveling from 90-100, it's not safe to blindly trust the pop-up gear replace suggestion...because I have been...
                        [SIZE="1"][B]realm:[/B] elune[/SIZE]
                        [SIZE="1"][B]name:[/B] [URL="http://us.battle.net/wow/en/character/Elune/Holybarrow/simple"]holybarrow[/URL][/SIZE]
                        [SIZE="1"][B]race/class:[/B] dwarf priest[/SIZE]
                        [SIZE="1"][B]current level:[/B] 100[/SIZE]

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                          #27
                          Originally posted by barrow View Post
                          So while leveling from 90-100, it's not safe to blindly trust the pop-up gear replace suggestion...because I have been...
                          For the most part it is working. There are the odd pieces that it fails with, which people are reporting on. So it's working 99% of the time.

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                            #28
                            Erm is this post about the separate addon "Dungeons & gear guide" or the way that the standard Zygors deals with gear equipping suggestions.

                            If this is a post about the actual addon for "Dungeons & gear guide" then its not working. The column is there in my character sheet but its suggesting I get a trinket from MOP when I'm level 100 and in WoD and know that there is better trinkets in the dungeons on heroic as it i615. The rest of the item slots have "No Upgrade found" which is total rubbish cause theres several upgrades in raids and heroics.

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                              #29
                              The Gear Finder (the stuff you see on the character window) is linked closely with the gear suggestion system. Since the gear suggestion system is out of whack it's throwing the Gear Finder off as well. We are currently testing a new gear system implementation that should hopefully get all of this fixed.
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                                #30
                                Thanks for the update and the clarification.

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