Problem with the new Java guide?

[biteside]

I have no idea why, but since the new Java version of the Guide I keep getting a complete wrong view on the application.

I kinda looks like the attached screenie.
WeirdUI.png

What am I doing wrong of what can I do to prevent this weird UI?

Hope you can help me.

Kind regards,
boP

[ZG Support 1]

Try uninstalling and reinstalling Java. You can get it here: http://www.java.com/en/

You can also try going to your C:/Users/<username>/AppData/Local folder and delete the Zygor folder in there, then download a fresh copy of the client from the Members Area.

Don't forget to restart your computer as well after the Java reinstall.

[biteside]

Hi there,

Sadly but true, this was not the solution to my problem...

The steps I took where
1) Deinstall Java
2) Remove folder
3) Empty trash bin
4) Restart PC
5) Install Java
6) Restart PC
7) Install Zygor guides
8) Look at a still scambled screen

:-(

[Zygor Dev 6]

Does this happen every single time you open the client?

[biteside]

Sadly it does. So when I start the UI is a mesh. But... What I also found out is that when I open it play wow or eso for a while and then look at the already open guide, it is suddenly fine to look at. The second I click on one of the "tabs" for another game the whole UI scambles like it shows on the picture.

[dadsquid]

Keep getting "unable to connect" error. Have uninstalled and reinstalled java and went to C:/Users/<username>/AppData/Local and deleted, reinstalled (attempted to that is). Still get error. Have shut down AV and firewall, still have error.

[ZG Support 1]

Have you tried reinstalling Java or restarting your computer?

[dadsquid]

Stupid Java, computers are for programs that work! Yeah, uninstalled and then installed Java. Works now!

[biteside]

Did it several times. Tried all other kinds of things. But the guide still looks like this for me=>Zygor.png

[ZG Support 1]

So you've tried uninstalling/reinstalling Java and deleted the Zygor folder in the AppData/Local folder?

[dadsquid]

Zygor.jpg

Problem seemed solved, but back to it telling me unable to connect.

[ZG Support 1]

Have you tried to make sure that the client and java are both white-listed in your anti-virus? Maybe Comodo is blocking the connection. Also try running them as administrator.

[Zygor Admin]

Definitely looks like the connection to the client is being blocked somewhere, either through firewall or antivirus software.

[dadsquid]

Comodo sandbox reset. Now client is downloading latest. Unable to connect appears (again) to be fixed. I agree it was the internet security being the culprit.