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Type: Posts; User: Zygor Support

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  1. When you are in game and you open the guide...

    When you are in game and you open the guide selection window (small drop down arrow on guide viewer) what does it display in the lower left for the version number?
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    Are you trying to drag the icon from the window...

    Are you trying to drag the icon from the window attached to the AH window or dragging from the text?
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    Right now no but we are going to be adding a lot...

    Right now no but we are going to be adding a lot of features.
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    Tried reloading the UI? You can do that by...

    Tried reloading the UI? You can do that by typing /re into the chat window.
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    Do you have any other auction addons running? If...

    Do you have any other auction addons running? If so, try disabling them to see if there's a conflict.

    Are you dragging the item from your bags or from the inventory section of the gold guide...
  6. When you find an item you want to get you put it...

    When you find an item you want to get you put it into your shopping list with the drop down arrow at the right side of the gold guide. Once it's in your shopping list talk to the auctioneer to open...
  7. Yes, for some reason if an item does not have a...

    Yes, for some reason if an item does not have a listing currently on the AH then it's not falling back to the historical data to supply a price for the item. Something we need to fix. ;)
  8. Do you have any other addons that work with the...

    Do you have any other addons that work with the AH? It's possible there is some kind of conflict.
  9. We should get that fixed soon.

    We should get that fixed soon.
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    Hmm, I wonder if lazy is causing this. What...

    Hmm, I wonder if lazy is causing this. What happens if you set the route preference to fastest?
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    DSL is still considered to be high speed internet...

    DSL is still considered to be high speed internet even if it is slower than cable. What server are you on so we can try to do some testing?
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    Do you have any other auction addons that are...

    Do you have any other auction addons that are doing a scan at the same time? That would definitely overload the system and crash it.
  13. That really depends on the person doing the...

    That really depends on the person doing the review. We don't review our own products, we leave that up to our customers to do if they wish to do so.
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    What are your Travel System settings?

    What are your Travel System settings?
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    We found a small issue with enchanting just...

    We found a small issue with enchanting just minutes before our planned released so we disabled it the early access version. We hope to have this fixed in time for the official release tomorrow. Did...
  16. This is not possible as Blizzard requires you to...

    This is not possible as Blizzard requires you to click a confirm button for every buyout.
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    There should be a gold coin icon on the auctions...

    There should be a gold coin icon on the auctions you should be purchasing to match up with the shopping list. The shopping list is showing you price per item but if it's a stacking item the AH...
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    Try disabling all other addons and then reload...

    Try disabling all other addons and then reload the UI and see if you can drag it then.
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    And it might not be an item on the first page...

    And it might not be an item on the first page that has the deal icon. Check all pages and listings for an item to find the deal icon.
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    You have to drag the item from the Inventory list...

    You have to drag the item from the Inventory list at the side of the auction window into the Auctions tab in order for it to auto-fill the price.

    You have to drag from the text, not the icon.
  21. Yes, you can't run a scan with those 2 at the...

    Yes, you can't run a scan with those 2 at the same time we are doing a scan. That is just too much and will dump people out.
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    How does it not work? Can you please provide...

    How does it not work? Can you please provide some more details on your problem?
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    We'll have to check into this. I've reproduced...

    We'll have to check into this. I've reproduced this so not sure what's happening.
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    I'm not seeing that... but the deal icon does...

    I'm not seeing that... but the deal icon does seem to blend in well with some of the item icons... is it maybe just blending in and appearing to disappear?
  25. Then the check mark can't be gold in the addons...

    Then the check mark can't be gold in the addons listing because what you describe is the guide not being loaded at all. Did you exit the game before trying to do the reinstall?
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