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    The launch of Zygor Elite is part of our strategy...

    The launch of Zygor Elite is part of our strategy to expand our content and possibly revive the ESO/WS guides. The success of this service will determine the future of the guides. We hope to have...
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    You can also disable these instructions in the...

    You can also disable these instructions in the guide step. To do so, right click the "Z" icon on the mini-map, then under Guide Viewer check "hide detailed walking directions".
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    Gift Cards are no longer available since our...

    Gift Cards are no longer available since our change in business models to a monthly subscription service. We no longer sell standalone guides (except to people who were already members before the...
  4. From our internal checks these items are...

    From our internal checks these items are integrated into the Travel System and have been confirmed to be working on the Horde side at least. Perhaps something is wrong on the Alliance side, but to...
  5. The reason I asked is because I'd like to...

    The reason I asked is because I'd like to understand your reasons for wanting to use TSM instead. Is there a feature it has that we're not currently offering?
  6. We use our own custom system for data display. Is...

    We use our own custom system for data display. Is there something wrong with the data we're providing?

    We have no plans to incorporate third party data at this time but will certainly take it into...
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    We're sorry for all that trouble you experienced....

    We're sorry for all that trouble you experienced. One of our goals for this new year is to improve the installation experience. Glad to hear you got it working though.
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    Yes, we make sure to follow all of Blizzards...

    Yes, we make sure to follow all of Blizzards policies.

    Answered by Blizzard themselves: http://us.battle.net/wow/en/forum/topic/3657280645#6
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    We just pushed a new update "Version: 5.0.13089"...

    We just pushed a new update "Version: 5.0.13089" that should fix the issues you were having with POI's.
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    You'll get a few messages letting you know we're...

    You'll get a few messages letting you know we're attempting a rebill and it failed. After enough failures your account will go into expired status. You'll then lose access the all the Elite guides...
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    Try updating your guides this should be fixed now.

    Try updating your guides this should be fixed now.
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    We're investigating your account to see what is...

    We're investigating your account to see what is going on. We'll let you know as soon as we have more information. Sorry about this.
  13. Currently the guides are out of date and need a...

    Currently the guides are out of date and need a lot of work. That's why we discontinued selling them. If Elite proves successful we plan to update them and add them for Elite Members.
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    Existing customers will be able to signup at the...

    Existing customers will be able to signup at the discounted loyalty rate of $4.99 rather than the standard price of $7.99. Customers who own all the guides will be able to take advantage of the...
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    Another option would be to go into the Zygor...

    Another option would be to go into the Zygor Options under Inventory Management and lower the Auction Fast Scan intensity.
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    We just pushed out a release with the Brewfest...

    We just pushed out a release with the Brewfest content. Please update your guides.
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    We've had a team member changes that caused this...

    We've had a team member changes that caused this guide to be delayed slightly. We're working on the update and hope to have it out very soon. We apologize for the delay.
  18. The subscription plan is part of our effort to...

    The subscription plan is part of our effort to revive those guides. If successful, it would allow us to bring back ESO and WildStar guides, fully updated, to be included in the plan.
  19. As far as duration goes, that's not a setting we...

    As far as duration goes, that's not a setting we interfere with, so you can simply adjust it using the drop down like you normally would. The addon will use whatever you set it to.
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    Glad you were able to fix it. We're looking into...

    Glad you were able to fix it. We're looking into reasons why the client wouldn't detect the directories properly. Might have something to do with Windows 10.
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    This should be fixed in the big update we pushed...

    This should be fixed in the big update we pushed today (Ver. 5.0.12666).
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    The Battle Pet Dailies are included in the Pets &...

    The Battle Pet Dailies are included in the Pets & Mounts guide under Pets / Battle Pet Quests / Battle Pet Dailies. However, the Draenor content isn't included at the moment. We're looking to get...
  23. It's there in order for our Pets & Mounts guide...

    It's there in order for our Pets & Mounts guide to be a complete guide. If we omitted those mounts users would wonder why we don't include guides for those. Furthermore, users might search for those...
  24. By "jewels" I assume you mean gems which you get...

    By "jewels" I assume you mean gems which you get from mining veins, so in this case the Mining farming guides we have should get you both ore and gems.
  25. Are you getting a message that says "no...

    Are you getting a message that says "no historical data" or "current prices unknown"?

    For the historical data message make sure you have followed the instructions here:...
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