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Type: Posts; User: andrewc73

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    Has any decision been made about this?

    Has any decision been made about this?
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    I didn't say you were under an obligation to do...

    I didn't say you were under an obligation to do so. However, considering you did not even give the guides a year, it's pretty shitty all around. I bought the guides because of my faith in your...
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    I am not sure what is so hard for you to decide....

    I am not sure what is so hard for you to decide. You discontinued two product lines with no warning that were poorly supported to begin with, given their high price. Doing something for customers who...
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    I understand that the sales were disappointing...

    I understand that the sales were disappointing for them, but you still have paying customers left with a useless product. The ESO guides were already horribly buggy anyway. Given the cost of the...
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    Thanks for the consideration - I have bought...

    Thanks for the consideration - I have bought nearly every Zygor guide and have been a loyal customer. It's disappointing to see the other two guides be completely discontinued.
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    I just noticed that both the ESO and Wildstar...

    I just noticed that both the ESO and Wildstar guides have been discountinued. Do you plan on offering any compensation or at least credit for those who bought them in good faith?
  7. This is part of the problem. The entire concept...

    This is part of the problem. The entire concept of a bundle is that you normally get a discount for buying everything at once. It seems rather odd to not only not offer a discount, but to point out...
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    Follower Guide - No Warriors

    In the Garrison Follower's Guide, on the Alliance side, there is not a category at all for Warrior followers. I'm trying to get Pleasure Bot 8000 and Ahm, and both are classified as warriors. There...
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    Thank you. I do hope you consider adding the...

    Thank you. I do hope you consider adding the paths to the farming sections of Professions for Draenor as well, even if it is put into the gold making guide. It's a quick way to find the a good path...
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    Then why are they listed in a section called...

    Then why are they listed in a section called Farming? Sorry, I'm just disappointed, as I would use those routes to go around a zone to find materials, and assumed they were included as they have been...
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    So in other words, I will have to buy a different...

    So in other words, I will have to buy a different guide to get the functionality that this one previously offered, that I thought I was buying with this one?
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    I am aware of that, but that is not the same...

    I am aware of that, but that is not the same thing as the farming guides available - it highlights a path in a zone to fly around, and it is one of the reasons I bought the upgraded guide.
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    Draenor Professions Guide Question

    I just upgraded to the professions guide for Draenor, but I noticed that the farming section does not contain any info about farming new ore and herbs, nor any guide to cooking over 600. When will...
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    Extremely buggy guides

    I'm very disappointed in the quality of the ESO guides. I made a new character, which is now up to level 6, and I've encountered errors requiring multi-page bug report copying constantly. I've...
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    No updates to Wildstar guides?

    The Wildstar guides have not been updated since July 30th - is there a reason they are not being updated? I am using the Zygor Client 2.1.16.
  16. Wow, thank you! I am impressed at how quickly you...

    Wow, thank you! I am impressed at how quickly you made the change. I will happily forgo markers on the map for compatibility, and it is working well. Great support!
  17. Thanks - it is a nice addon because the base...

    Thanks - it is a nice addon because the base icons for things like mining are horrible - they are green against a green map. Things are much harder to see without it.
  18. I did some testing, it turns out to be a conflict...

    I did some testing, it turns out to be a conflict with RavenMap, which is an addon I regularly use. Please consider adding compatability.
  19. [RESOLVED] Guides not loading in Wildstar

    I purchased both the Exile and Dominion guides, but they will not show up in game (they are fully downloaded and installed in the Wildstar/addons folder). The guide viewer loads, but I get this:
    ...
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    Impressed so far

    I just bought the Daggerfall guide (and I already own all of the WoW guides). So far I'm really impressed. The interaction with the navigation is especially well done. I started with the guide at...
  21. Eh, they will discount them eventually. I can...

    Eh, they will discount them eventually. I can live without them for now, the game is new enough anyway to not matter. The lack of any kind of customer loyalty turned me off.
  22. I'm going to hold off and enjoy the game without...

    I'm going to hold off and enjoy the game without them right now - I'm not happy with the lack of discount for existing customers, so I'll wait it out for awhile and see if anything changes.
  23. Fair enough, but customers who have purchased...

    Fair enough, but customers who have purchased multiple guides from you (I own all of the WoW ones) don't deserve any kind of discount?
  24. I just noticed this in the email: Why are...

    I just noticed this in the email:



    Why are WoW guide owners not being offered any kind of discount in the members section? Again, it's rather insulting.
  25. I wouldn't hesitate to buy all 3 at $50, or $20...

    I wouldn't hesitate to buy all 3 at $50, or $20 each - but $75/$30 is too much.
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